Commitment to Privacy:
We may gather personal data from online forms submitted to jiDesk and share it with technical persons, our partners or affiliates, and processors who help us with the website or Application. These individuals, organizations, and processors are obligated by law to protect the confidentiality of such information. Our capacity to react to you is facilitated by collecting and keeping your name, address, and email address when you send us an email. We may also share your information with our affiliates or partners. We follow safe procedures to protect the privacy of any personal data you give us.
Information about our organization and websites:
Types of information we collect and use:
Any information you give us in any way, whether over the phone, via email, or through an online form, is received and stored by us. This data may be gathered, for instance, when you ask for a service or get in touch with us for customer assistance. These are the categories of data we collect from users of the jiDesk website or application. In this policy, "personal information" or "personal data" refers to details about a specific person that are protected by the legislation in the country where you currently reside. Business contact information is not always considered "personal information" or "personal data" in some jurisdictions. The "jiDesk" website gathers information in a variety of ways and for a variety of reasons.
You will be required to submit contact information (name, address, phone number, email address, a special login name, and password) if you decide to register with the jiDesk websites or application. We use this information to get in touch with you regarding the services we provide and the ones in which you have shown interest. Your contact information might also be used to send you information about more jiDesk products and services as well as marketing materials from some of our marketing partners that you might find interesting. When you give us your contact information or at any point after you register by changing your options (see the Opt-Out section below), you can choose not to receive these promotional announcements.
Your full name, company name, mailing address, phone number, email address, and, if available, your facsimile number are all included in this data. Such contact information might be used, for instance, to get in touch with you regarding transactions made through the website or application as appropriate. Additionally, we might compile any contact details you might give us while corresponding with us about our customer support services, the goods and services you order from the website, or other interactions. In most situations, you give us your permission to use your personal data in line with this policy. If we think the information is sensitive or if we intend to use it for purposes not covered by this Privacy Statement or another privacy notice we have made available to you, we may in some situations directly request your approval.
You can place orders for goods or services, make information requests, or sign up for marketing or support materials using the jiDesk website or Application. We will ask you for specific information in order to complete the online ordering process for a product or service, as well as in connection with other products and services that we provide on the website and application. Your name, email address, shipping address, and financial details, including your credit card number, billing address, and expiration date, must be provided. Your financial information is solely used to charge you for the goods and services you have purchased. If you provide us with your credit card information, we will only use it to process payments and prevent fraud. Without your express permission, jiDesk will not use your credit card information or any other sensitive personal information for any other reason. Unless you give us permission to save your credit card information for future purchases, we do not keep your credit card information after processing a payment. Any financial information we have gathered about you will not be sold, shared, or rented.
For the purpose of customizing your experience on our website or application, providing content we believe you might be interested in, and displaying the content in accordance with your preferences, we may collect and store anonymous demographic data (such as your pin code, gender, age, type of business, etc.). Partners, market researchers, and other third parties may receive this demographic data in an aggregate, non-personally identifiable form. Aggregated demographic data will not be associated with any personally identifiable information ("PII"). To process your orders, make it possible for you to participate in promotions, and improve our relationship with you, jiDesk uses the information.
Internet Protocol Address:
All users who visit the jiDesk website or application automatically provide technical information about their visit, such as their IP address, browser type, internet service provider, platform type, internet protocol. Your IP address is used by us to operate our website or application, to troubleshoot server issues, to administer our server, to analyze website and application traffic, and to help stop fraud. There won't be any connections between the data and any personally identifiable information ("PII"). This information is not linked to any other data we may have about you. We compile this data for reporting on the jiDesk website and application in an effort to spot trends, track user behavior, administer the website or application, identify server issues, and gather demographic data on a broad scale.
Any information about you that is collected, including any sensitive personal information, must have your express consent. Additionally, you always have the choice to revoke your previously given consent. Written notice of this withdrawal of consent must be provided to firstname.lastname@example.org.'jiDesk' has the choice to not provide the services for which consent is not given or is later withdrawn in the event that you choose not to give consent or do so subsequently.
Sharing of information and Cross-border Transfers:
To supply comprehensive products, services, and client solutions, jiDesk enters into relationships with outside vendors and service providers. To better serve our clients, we might enter into a contract with new service providers or alter these service providers. Your local jiDesk affiliate or you may obtain services from jiDesk's affiliates, who may also receive personal information about you. Your personal data will be subject to the laws of the jurisdiction governing our affiliate or the third party if we transfer it to affiliates or third parties.
Protection of jiDesk and others:
In order to enforce or apply our Services Agreement or other agreements, or when we reasonably believe that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of jiDesk, our users, or others, we may release account information and other personal information. To prevent fraud and lower credit risk, information is shared with other businesses and organizations. You have access to your contact information via "jiDesk" for the sole purpose of seeing and, in some circumstances, updating that information. Customers can email our customer support with their request to view or modify this information.
Third-party advertising agencies or ad suppliers might also utilize technology to gauge how effective their ads are. Such data is always anonymous. During this process, no personally identifiable information ("PII") is gathered. The data is anonymous and does not associate internet behavior with a specific person. However, kindly take note that no financial information will be given over the phone and will never be given without verification. We might maintain a copy of the earlier version of your information for our records if you update it.
Access to and accuracy of your information:
We'll make a good-faith attempt to give you online access to your information so you can make changes, and we'll give you access to your information. We will also take reasonable measures to confirm your identification, such as a password and user ID, before giving access to your data in order to preserve your privacy and security. We reserve the right, subject to relevant law, to refuse to offer visitors to our website or application a copy of their personal data, but we will explain the justification for such refusal.
Keeping your information secure:
The security of our servers is not guaranteed or warranted by "jiDesk," and we cannot ensure that any information you provide on the jiDesk website or application won't be compromised while being forwarded over the internet. We protect the personal information you provide to us by adhering to generally accepted industry technical standards, both during transmission and once we receive it.
Security of your information:
We make an effort to keep suitable physical, technological, and operational measures in place to defend against loss, misuse, copying, damage, or modification as well as unauthorized access or disclosure of your information. In order to prevent unauthorized access to our systems, we review our information collection, storage, and processing practices, as well as physical security measures.
Your PIN number and password are confidential to the Company and will not be known to any employees or administrators. You should take precautions to prevent unauthorized access to your password, PIN code, and mobile phone. When done, remember to log out of the app. You must alert us right away if you believe there has been any unauthorized use of your account by sending an email to https://jidesk.com/contactus. You are responsible for covering any loss we incur as a result of such unauthorized use of your account, password, or PIN code. Additionally, we will not be held liable for any security breaches, actions by third parties, or occurrences outside of our reasonable control.
Retention of Information:
As soon as it is reasonable to assume that (i) the purpose for which the account information or personal information was collected is no longer being served by the retention of such account information or personal information; and (ii) retention is no longer necessary for any other reason, we will also put in place measures so that your account information and personal information that is in our possession or under our control is destroyed and/or anonymized.
Contact us at https://jidesk.com/contactus if you want to cancel your account or want us to stop using your personal information to deliver your services.
We respect your privacy and want to make sure you know how we handle your information. While we strive to keep your details safe and secure, there may be instances where we need to retain certain data for our own business purposes, even if you choose to delete your account or some of your personal information. This could include using anonymized and aggregated versions of your data for analysis, which helps us improve our services and better serve our users. However, please bear in mind that withdrawing consent or canceling your account might affect our ability to offer you our services or maintain our relationship with you.
Social Media Widgets:
We have social media widgets and features on our website and application, including share buttons, like buttons, and interactive mini-programs for Facebook, Twitter, and LinkedIn. In order for these features to work correctly, we may need to gather your IP address, the page you are on right now on our site, and perhaps a cookie. Social media tools and widgets are either hosted on our website or by a third party.
We take great care to ensure that our app and website don't contain external links to other sites. On rare occasions, a link might appear accidentally or intentionally added by someone else. In those cases, we provide them purely for your convenience, but please remember that we have no control over the reliability or content of these third-party websites. Their views and statements shouldn't be interpreted as endorsed by us just because they're listed here. Please be cautious while browsing these sites, and note that we aren't responsible for their actions or potential violations of your privacy.
The receipt, transmission, or distribution of spam emails is a key concern for "jiDesk," and we have taken reasonable steps to reduce their impact on our computing environment. Every email that jiDesk receives is subject to a spam screening. Any suspicious spam emails may be rejected by "jiDesk" or reported to the relevant authorities for further action.
Your choices and opting out:
You have the option to receive a variety of information from "jiDesk" that goes well with our goods and services. You have the option to sign up to get information about individual products and services as well as jiDesk-wide marketing emails. jiDesk-wide communications may contain details about new products, exclusive deals, or a request to take part in market research. When 'jiDesk' requests your personal information, you have the option to "opt out" of having it used for specific purposes.
Condition of Use, Notices, and Revisions:
By selecting to visit the jiDesk website or application, you consent that your visit and any disagreement you may have regarding the protection of your privacy during such visit is subject to this Privacy Notice and our Disclaimer, including, but not limited to, the provisions regarding limitations on damages and the application of Indian law. Please be aware that any other agreements you sign with jiDesk may take precedence over this policy.
Information Security Policy
Information security is a crucial success factor for any organization in a knowledge-based economy. Leading organizations now need to effectively navigate a new security environment as a result of the rapid expansion of the corporate ecosystem, new compliance and regulatory frameworks, value transfer from physical to information-based intangible assets, and changing socio-economic conditions. Our obligations to secure information assets have increased as a result of the integration of global economics, data flow between organizations, rising customer and shareholder security demands, and worldwide marketplaces.
By preventing security incidents and lessening their potential effects, the Information Security Policy (ISP) aims to protect jiDesk's information security and reduce the chance of harm. To prevent any negative impact on our operations and professional standing, as well as to ensure a secure work environment for our workers, clients, and interested parties, we safeguard the confidentiality, integrity, and availability of jiDesk information assets.
To meet our security goals, we will create a thorough information security management system at jiDesk that includes all business, operational, and functional units' people, processes, and technology. We will adopt all reasonable and suitable security measures at granular levels for all of our information assets, enhancing the efficacy of our internal control systems. With an emphasis on ongoing development, we are dedicated to developing the infrastructure, expertise, and resource base required to meet information security standards. In every instance when we host customer information assets, we uphold the terms of the contract in strict compliance with our information security duties. We are certain that by gaining the trust of our customers, our continued efforts in the field of information security will give us the greatest competitive advantage.